Step-by-step instructions on how to place your first order. Use the links below for information about each step:
Find what you want to purchase
Add it to your Shopping Basket
Find what you want to purchase
If you already know what you want to purchase, the easiest way to find the product is to type its name in the search panel at the top of each page and click the ‘Search’ link.
Alternatively, type a general name or phrase (for example, cameras, or Video systems).
To get more information about a product, click its name to see its product information page. There you'll find:
Add it to your Shopping Basket
The Shopping ‘Basket’ is where you save products you intend to buy. You can always remove products from the Basket or save them for later if you change your mind. When you find what you want (or what you might want) click the "Add to Basket" link on the products detailed specification page.
When you've added everything you want to the Basket, click ‘View Basket’ in the top right-hand corner of the page.
To start filling in the order form, click the ‘Proceed to checkout’ button.
The instructions below outline each ordering step.
Sign in
Enter your e-mail address, select ‘New customer’ and click the ‘Sign in’ link. The e-mail address you provide at this point will be the only e-mail address we can use to communicate with you about your order, so please double-check it. You must use your own e-mail address, even if you're buying something for someone else.
Note: don't fill in the password field yet, you'll be asked to provide a password later in the process.
Enter a delivery address
Tell us the address that you would like the order delivered too. Please make sure you have included your Post Code.
Select a delivery method and delivery option
Consider how quickly you'd like to receive your order, and choose a delivery method. See our Delivery Rates.
If there's more than one item in your order, you'll be given the following delivery options:
If you choose the first option, we'll show you the minimum number of deliveries needed to complete your order. If you choose the second option, we'll dispatch items to you as they become available, beginning with those already in stock. You'll be charged for each separate delivery.
The delivery charge for your order will be displayed on the order summary page just before you complete your order.
Provide a password and method of payment
Choose a password for your account. SECURITYinSTORE will not provide the password for you.
You will be able to use your e-mail address and your password to make changes to your order and account information any time you like, so make sure you remember which e-mail address and password you used.
Next, let us know how you want to pay for your order. We accept Visa, Delta, Visa Electron, MasterCard, Eurocard, American Express, Switch, Solo, cheques or postal orders (denominated in Pounds Sterling) as payment. All orders must be prepaid. If you're paying with a credit or debit card, enter the number without spaces or dashes.
For alternative purchasing options see Terms & Conditions
Review and submit your order
Check the information you've provided and make adjustments by clicking the ‘edit’ link next to the relevant information. When you're ready, click the ‘Place my Order’ link to submit your order. We'll then send you a confirmation e-mail message. We'll also send you an e-mail message when we dispatch the order to you.
Tracking your order
After placing your order you can make changes to it, right up until we start to process the order. You can also see the estimated dispatch date (when we'll send the order to you) and estimated delivery date (when it should arrive at its destination).
See ‘Your Account’ for more information.
Alternitively you can print out and fill in our Order Form PDF, and fax (0870 950 1115) or post it to:
Security Instore, Vision House, Landells Road, London SE22 9PP
